Feb 4, 2018. Thinking About Hiring a Commercial Collection Agency? Here Are the 10 Most Critical Factors To Consider. Commercial Debt Collection. 3 days ago. Fred Williams, a reporter for the Buffalo News, worked for three months at a debt- collection agency to see how one operates. Here is his report. Debt collectors can often be viewed negatively due to reputations gained. Hiring a collection agency ensures that you'll spend…